Return Policy

PERSONAL INFORMATION WE COLLECT

or the full terms and conditions that apply to your purchases from The Ghana Edit, please click here.

Defective, damaged, wrong products

If your purchase is in any way defective, or damaged, or the wrong travel guide was sent, please contact us as soon as possible with your proof of purchase, and we will arrange for a replacement product or refund where necessary. For partial returns, refund amounts will be calculated against any discounts claimed at the time of ordering (e.g. 3 for 2, % off, free postage offers, etc.). We have a 30-day return policy.

Digital guidebook and bundle purchases

In the "The Ghana Edit" Shop, we make every effort to provide information about our digital travel guides for you to review before you make your purchase - this includes file size specifications, chapter descriptions, and preview PDFs for each product. It's your responsibility to make sure that you are buying the right content, and if you are unsure we recommend that you contact us with any questions you may have before you proceed.

Once you have downloaded digital content it is considered delivered - just like a book arriving in your letterbox - and therefore the policies detailed above will also apply.

If you have received a digital content link but have not downloaded it, and you are seeking an exchange/refund, please contact us and we will review it on a case-by-case basis.